He has been using the same water carafe and neither it nor the plastic straw in it has been cleaned. Mcn My relative has been at Coronado for almost 2 weeks. If you are looking into a Cheap Hotel room this is the place to Go! The only reason I gave them a 1 Star is because of the therapist that Help her. Not even an hour after I called the case manager went into her room to tell her she is leaving tomorrow! These people need to learn how to communicate with each other. She was told that they would tell her 4 days in advance when she would be leaving. Called to complain again today to case manager because now they say she is refusing food from tube when they said No! And to tell them about that she was scared because a patient had passed away a couple rooms down from her. CNA took off bedding and never came back with clean sheets I went into the hallway & took them off a cart. Bedding was asked to be change due to blood on sheets due to them poking her 5'x for IV. CNA tells her she can Eat case manger says NO she can't nurse tells her tube will be remove another tells he NO. The only good was that they taught her technics on how she could swallow food. She was sent here with a feeding tube because she couldn't swallow. One person says something the next person comes in tells you different. The communication between Doctors, Nurses, CNA, therapist and case mangers is zero. She was diagnosed with ALS on the 1st of October. I am/was a resident of this facilityĭisappointing I am the step-mother of a patient of ths facility. If you are looking for a place to keep yourself, or someone you know, active and continually under observation for any problems, this is a good one. I have had physical therapists that push beyond a patient's limits and that leads to doing well in physical therapy but not being capable of functioning for the rest of the day or longer. They push a little too hard at times, but they are good at keeping patients moving within a time frame and not above one's strength level. The physical therapy department is almost too diligent in keeping people healing at a faster pace physically. The nursing staff is there for the patients when they find any new maladies or symptoms. I would recommend it to any of my relatives looking for a place to recover. From a patient's point of view, they do a great job, the food is excellent for a institutional environment and there are plenty of avenues to keep from feeling bored, which can lead to being depressed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Arizona Mildman Most of the staff is knowledgeable, courteous, and competent. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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